We do offer these tips on issues that are common sources of confusion, misunderstanding, and heartache:

  Seek a second opinion whenever possible 

You have the right to request one, and your health care team will know how to help you get one.

​

 Familiarize yourself with the Patient Rights and Responsibilities information

provided to you by your hospital or clinic 

 Take it seriously.  Ask lots of questions.  Pain, discomfort, and anxiety should be addressed and adequately managed.

Speak up if something is not right, or you don't understand what is happening 

Your health care team is human. Sometimes mistakes happen, things get overlooked, or communication is not clear.

Caregivers want to do their best, and they can't improve if they don't know where deficiencies lie.

 If all else fails, tell your team you want to talk to the Patient Advocate 

Nowadays, nearly every major hospital has one.

Patient Advocates are professionals with experience in both advanced medical practice and conflict resolution.

Patient Advocates really do listen, and they really do get things done. Let them be your voice.

More information about patient advocates